Document automation with an
end-to-end solution

Verhoek Europe is an international logistics service provider with fourteen locations across Europe. Rappit supported Verhoek Europe in this project as their trusted implementation partner to replace its outdated Transport Management System (TMS) with a custom solution. Within 2 weeks, Rappit developed an Artificial Intelligence powered module, leveraging Rappit Undoc, to automatically process export & import customs and transport documents. Resulting in an ROI of < 3 months, with 8x faster processing of +100k documents annually.

400+
users daily
50%
reduced time sales and operations teams
1.5m
transactions per week

Their challenges

  • Administrative burden: Export & import documents (in pdf format) need to be processed for customs clearance. Typically a manual labor and error-prone process where (back office) employees copy-pasting the relevant information into the TMS.
  • Need to quickly develop and implement solutions to digitize and automate this administrative burden for Brexit and other use cases.

 

  • Standard OCR solutions not suitable: extracting data from highly unstructured logistical documents across different countries & languages with available OCR solutions gives inaccurate results, leading to much manual (re)work.
  • Integration with existing TMS is required to make it a seamless process (integration of field hit ratio) and ensure ease of maintenance.
  • Need for a solid business case to warrant investment in a solution.

Our solutions

  • Custom-developed, AI-powered document automation solution to automatically process documents daily into the TMS. Leveraging Rappit Undoc “building blocks.”
  • Import & export and transportation documents (e.g., AVC, CMR, Tourlist) are automatically uploaded into the solution, with up to 35 fields per document extracted, and automatically processed into Thinkwise-based TMS.
  • The solution seamlessly integrates into TMS to trigger downstream processes.

 

  • Key parameters are extracted to index transportation documents for easy search in TMS.
  • Easy addition of new document templates (e.g., for new countries) with minimum effort.
  • Easily expand the ERP agnostic solution with self-learning and dashboard functionality.

 

“Rappit has been our key partner from the beginning of the project. By working very closely with our business and IT team members, they have made our wish come true. The no-nonsense approach, deep technical expertise, and ability to understand the business needs stood out during our collaboration.”

CEO Verhoek Europe

Results

  • Only 2 weeks were needed to deliver a Proof of Concept for export documents. Delivering a fully customized solution within 2 months.
  • ROI within 3 months: reducing manual labor with an investment in an automated solution optimized for Verhoek Europe.
  • 8x faster uprocessing of +100.000 logistical documents annually, compared to the traditional way.

 

  • 99% accuracy: highly accurate extraction & processing of required information from the documents
  • Scalable and cost efficient implementation: pay per use depending on number of documents processed. Exceptions flagged for manual validation.

Verhoek Europe

Verhoek Europe is a logistics service provider with more than 60 years of experience. The family company, with its roots in the carpet industry, has now developed into a professional and versatile international service provider for which quality, commitment, service, and availability go hand in hand.

General cargoes, extra long cargoes, pallets: Verhoek Europe meets all needs for distribution, transport, or warehousing. Verhoek Europe is able to optimally serve its customers in Europe from its own locations and European service points.

Curious how we can enhance your digital journey?