Modernizing a low-code vendor portal to support +1000 daily orders
eParts.shop, a leader in aftermarket parts distribution, partnered with Rappit.io to transform its digital operations. Rappit served as both technology platform provider and development partner, building a custom Salesforce-based e-commerce backbone, a mobile warehouse app, and a B2B vendor portal. Powered by Rappit Developer’s AI-led application development platform and Rappit’s solution development expertise, eParts gained multi-channel integration, automated inventory sync, and scalable order fulfillment, processing 1,000+ daily orders and expanding to new warehouses.
Their challenges
- Standard retail software couldn’t scale: eparts.shop needed a resilient, future-ready backbone to unify channels, automate operations, and support a lean team—capabilities beyond what generic ecom or ERP tools could deliver.
- Supplier collaboration was inefficient: Rapidly matching spare parts to complex customer equipment required a smarter way to integrate and communicate with global suppliers.
- Rigid platforms slowed scaling: User-based licensing in Salesforce and Wavemaker drove up costs as partner access expanded. Wavemaker’s limited flexibility made custom coding cumbersome and expensive, restricting innovation and forcing compromises on features vital for growth.
Eparts.shop needed a partner who could guarantee a strategic, risk-free security transformation during this period.
Solutions: Platform + Partnership
Custom core system
A Salesforce-based e-commerce backbone was developed to centralize warehouse and order management, integrating all orders and stock across major marketplaces, enabling streamlined operations and real-time visibility.
Mobile app for frontline workers
Rappit created a dedicated warehouse mobile app, empowering staff to pick orders efficiently, track inventory, and deliver faster fulfillment.
Rebuild of B2B portal
The vendor portal, formerly built on the restrictive Wavemaker platform, was reimagined and enhanced through Rappit Developer. It now automates product onboarding, manages supplier collaboration, approval workflows, and syncs product data directly to Salesforce, giving suppliers seamless access to manage
Results
Unmatched growth
Purpose-built solutions powered a 3x increase in revenue over 3 years, easily supporting new warehouse launches and removing barriers to national scale.
Scaled operations
Full automation now drives order flow, inventory, and supplier collaboration, eliminating manual bottlenecks and powering seamless global vendor participation on a single portal, without adding additional staff.
License cost savings
Cut costly annual license fees for Salesforce users. Eliminated restrictive low-code platform charges and vendor lock-in, delivering long-term savings and unmatched platform flexibility.
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Technologies used
- Rappit platform Rappit Developer, AI-led application development platform
- Google Cloud services including CloudRun
- Open-source technologies such as Java, Spring Boot
- Integrations
Watch the interview with the CEO
“Rappit rocks! With their innovative AI-led capabilities they built a first version of the portal in just 2 months. All delivered without vendor lock-in.” says Brandon van Beek, CEO at eParts.shop.
Utilizing the Rappit platform, Google Cloud services and open-soruce technologies such as Java, Spring Boat eParts was able to support over 1000 daily orders and saving $100.000 anually. Check out the full the interview.